IT Warranty Services
The insurance to ensure your IT investments are working and protected.
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Konverge is trusted by
Give your IT headaches
to someone else
Nothing is perfect and sometimes things happen. Thats where our Warranty Services come into play
We offer expanded and extended warranties on nearly every product we sell. You get options such as speedier response times, accidental breakage coverage and onsite repairs. And with our custom maintenance contracts, you’ll have experts on call and break/fix agreements that cover repair or replacement of your hardware.
So you can keep your equipment and your organisation running.
Unless you are an IT support company,
your staff should not be wasting time with IT issues
From hardware to software, support and security. Let Konverge handle IT all for you.
Our Warranty and Maintenance Services
Konverge Warranty services are built for all aspects of your operations
Extended IT Warranties
Multiyear vendor plans gives you extended warranty coverage on your laptops, tablets, printers, monitors and other technologies. Supported by a nationwide network of technicians, the standard manufacturer’s warranty can be extended with 100% parts and labor coverage.
Data Centre Maintenance
Unplanned downtime in your data centre can spell disaster: the cost of a single service event can exceed the cost of an extended service plan. To protect your investment, we offer hardware maintenance and service plans from partners and vendors focused on data center implementation and support.
Maintenance Contracts
We offer annual maintenance agreements and contracts that cover the repair or replacement of in- or out-of-warranty equipment. You can blend products from multiple manufacturers into a single contract — giving you a single toll-free support number for all vendors and products. With coterminous support, you can roll your existing manufacturer support plans into one with a common end date to avoid a coverage lapse.
Custom Support PLans
When your hardware has multiple warranty end dates and service providers, you may find yourself unable to get support when you need it most. We can help you consolidate your warranty expirations and service contracts to simplify warranty tracking and give you a single point of contact for support.
Retainer Support Contracts
Retainer contracts allow you to purchase a designated block of time that guarantees you access to field service and support staff, including systems engineers, network technicians, PC and printer repair technicians, and more.
Bespoke Professional Services
Are you looking to cover something else in your business? Call us for a totally bespoke professional service tailored to your needs.
24/7 Helpdesk support
Security included:
Keep the team safe from threats
Get issues
fixed fast
Solutions tailored to your business.
Not matter if you are 1 or 1,000+ seats
"Dealing with IT issues of any kind are a thing of the past."
Why Konverge for warranties and IT Maintenance?
Timely
Repairs
Shipping equipment back to the manufacturer and waiting for repair can take weeks. With our onsite services, the vendor can come to where the problem is and get you up and running in as little as a few hours.
Simplified
Support
We streamline the support process with flexible service-level agreement (SLA) options, contracts that cover technology from multiple manufacturers.
Continuous
Coverage
Don’t be caught off guard with a lapse in coverage. We offer coterminous support agreements that consolidate your existing manufacturer support plans under one end date.
Sometimes we have to adapt
to new environments
